Launched in 2018, CHSA is an annual, cross-sector event that brings together CX experts, business leaders and happiness evangelists under one roof to discuss and debate all aspects of delivering Customer Happiness. In the last two years, CHSA has attracted thought-leading speakers from customer-centric organizations like Microsoft, KPMG, Careem, Oracle, Accenture Strategy, Nissan Motor Corp, RAKBANK, Majid Al Futtaim, Landmark Group and more.
The third edition of CHSA will feature only the Awards. It is our initiative to celebrate companies in the UAE who have shown exemplary commitment to Customer Happiness, especially in one of the most turbulent times witnessed by us.
Customer Happiness Summit & Awards is conceptualised and organised by Plan3Media which is an international event management company that is known to create its own IP events that resonate deeply with a market need. In a brief span of 5 years, Plan3Media has successfully launched and scaled-up five unique business conferences in Dubai and in India. In addition to CHSA, Plan3Media is popular for Employee Happiness Awards, MEAMCON, International Real Estate Community Management Summit and Beyond Borders. You can learn more about this company by visiting www.plan3media.com
75% attendees at CHSA are decision-makers in their organizations
8 buzzing sectors are adequately represented at CHSA
Over 80+ customer-centric companies mark their presence at CHSA
Meet the stellar speakers who have contribute in the past to CHSA
Retail Account Director, Microsoft
Partner, Digital & Innovation- Digital Strategy, KPMG Lower Gulf Limited
CEO, Zenesis Corp, Author, Happiness Evangelist
GM- Digital & Customer Experience Transformation, Nissan Motor Corp